Shipping policy
Shipping Policy
At FolksnFur, we make pet-parent apparel with care and aim to deliver your order safely and on time.
Order Processing
Orders are typically processed within 2–5 business days after payment confirmation. As our products may be made to order, processing times can vary slightly during busy periods.
Delivery
Once your order is shipped, delivery within India generally takes 3–7 business days, depending on your location and the courier service.
You will receive tracking details once your order has been shipped.
Shipping Charges
Applicable shipping charges, if any, will be clearly displayed at checkout before you complete your purchase.
Delivery Delays
Delivery times are estimates and may be affected by courier delays, weather, holidays, incorrect address details, or other circumstances beyond our control.
Address Changes
Please ensure that your shipping address and contact details are correct before placing your order. Once an order has been shipped, we may not be able to change the delivery address.
Damaged or Missing Orders
If your package arrives damaged or you believe your order is missing, please contact us as soon as possible through our Contact Us page with your order details and, where applicable, photos of the package/product.
Contact
For any shipping-related questions, please contact us through the Contact Us page on our website.
FolksnFur — Pet Parent Apparel