Refund policy

Return & Refund Policy

At FolksnFur, we want you to be happy with your purchase. If there is an issue with your order, we are here to help.

Returns

We accept return requests within 07 days of delivery.

To be eligible for a return, the item must be unused, unworn, unwashed, with its original tags and packaging.

To request a return, please contact us at ved240292@gmail.com with your order number and reason for the return. Please do not send any product back without receiving return instructions from us.

Return Shipping

For returns due to change of mind, size selection, or other personal reasons, the customer is responsible for the return shipping cost.

If you receive a wrong, damaged, or defective product, please contact us as soon as possible. In such cases, we will arrange an appropriate replacement or refund and cover the applicable return shipping cost.

Exchanges

We do not offer direct exchanges. Once an eligible return is approved, you may place a new order for the desired size or product.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.
For approved returns, the refund may be issued to your original payment method or as store credit, depending on the circumstances and the option agreed with the customer.
Refunds to the original payment method are generally processed within 7 business days after approval. Please note that your bank or payment provider may take additional time to reflect the refund.

Order Cancellation

Cancellation requests must be made before the order enters production or fulfillment. Once production or fulfillment has started, cancellation may not be possible.

Non-Returnable Items

Items that have been worn, washed, damaged by the customer, altered, or returned without their original tags and packaging may not be eligible for return.

Contact Us

For return or refund questions, please contact:

FolksnFur
Email: ved240292@gmail.com
WhatsApp: +91 7275157629